Candleweb Privacy Policy

At Candleweb, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store and disclose your personal data when you use our AI CandleAI. We are committed to complying with the Nigerian Data Protection Regulation (NDPR) 2019.

    Data Collection

  1. We collect the following categories of personal data from you when you use our AI CandleAI:
    • Personal information: name, email address, phone number, and other identifying information.
    • Financial information: bank account information, crypto wallet addresses, and transaction data.
    • Technical information: IP address, device information, operating system, and browser type.
    • Usage information: logs of your activity on our platform, including the trades executed by our bot.

    2. Use of Personal Data

  2. We use your personal data to:
    • Provide our AI crypto trading bot services to you.
    • Process transactions and execute trades on your behalf.
    • Communicate with you regarding your account and the services we offer.
    • Improve our services and develop new features..
    • Comply with legal obligations.

    3. Data Sharing

  3. We may share your personal data with the following third parties:
    • Service providers: We may share your personal data with our service providers who assist us in providing our AI crypto trading bot services.
    • Regulatory authorities: We may share your personal data with regulatory authorities if required by law.
    • Business partners: We may share your personal data with our business partners if necessary to provide you with the services you have requested.

    4. Data Security

  4. We take appropriate measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We have implemented technical, physical, and administrative safeguards to protect your personal data.

    5. Data Retention

  5. We take appropriate measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. We have implemented technical, physical, and administrative safeguards to protect your personal data.

    6. Your Rights

  6. You have the following rights regarding your personal data:
    • Right to access: You have the right to request access to your personal data that we hold.
    • Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data
    • Right to erasure: You have the right to request that we delete your personal data.
    • Right to restrict processing: You have the right to request that we restrict the processing of your personal data.
    • Right to data portability: You have the right to request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.
    • Right to object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.

    7. Changes to this Privacy Policy

  7. We may update this privacy policy from time to time. If we make significant changes, we will provide you with notice by posting a notice on our website or by sending you an email.

    8. Use of Cookies

  8. We use cookies and similar technologies to collect technical information and usage information when you use our AI crypto trading bot. Cookies are small text files that are stored on your device. We use cookies to personalize your experience, analyze how you use our services, and provide you with relevant advertising.

    9. Marketing Communications

  9. We may send you marketing communications about our products and services if you have consented to receive them. You can opt out of receiving these communications at any time by following the instructions in the communication or by contacting us at [insert contact information].

    10. Transfers of Personal Data

  10. Your personal data may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country of residence. We will take appropriate measures to ensure that your personal data remains protected and secure in accordance with applicable data protection laws.

    11. Children's Privacy

  11. Our AI crypto trading bot is not intended for use by children under the age of 18. We do not knowingly collect personal data from children under the age of 18. If you are under the age of 18, do not use our services or provide us with any personal data.

    12. Complaints

  12. If you believe that we have not complied with applicable data protection laws, you have the right to lodge a complaint with us and we shall attempt to rectify it immediately.

    13. Legal Basis for Processing

  13. We process your personal data on the following legal bases:
    • To perform a contract with you (e.g., to provide our AI crypto trading bot services).
    • To comply with legal obligations (e.g., to comply with tax and regulatory requirements).
    • For our legitimate interests (e.g., to improve our services and develop new features).
    • With your consent (e.g., to send you marketing communications).

    14. Data Controller

  14. Candleweb Services Limited is the data controller responsible for the processing of your personal data in accordance with this privacy policy.

    15. Contact Us

  15. If you have any questions or concerns regarding our privacy policy or our handling of your personal data, please contact us at (link). We will respond to your request as soon as possible